We aim to fulfill all in-stock orders within 2-4 business days (Monday - Friday). We ship all domestic packages under 16oz with DHL Parcel Expedited service which hands off to USPS for the final delivery (3-6 business days) and all packages over 16oz with FedEx Express (2-3 business days).
*Pre-order items will be fulfilled as the product arrives in house. Please allow about 4 weeks for delivery. The 5-9 business day window does NOT apply to pre-order items.* Production time on each piece varies. You can check your order status here.
We do not ship on weekends.
To CANCEL or MODIFY your order, please contact us here. We will do our best to accommodate your needs, but we cannot cancel or modify orders that have already shipped.
We offer international shipping at a flat rate of $10.00 to Canada and $14.95 worldwide. The shipping is DDU, which means duties and taxes are paid by the recipient upon delivery of the package. Customers are held responsible for the duties and taxes. We have no control over the amount charged regarding duties or taxes a package on each package. This is decided upon by your countries import and customs laws.
**We do NOT offer returns or exchanges internationally.**
Tracking is available on all delivery services. You will receive a confirmation email from our warehouse once your order is on its way to you, with a tracking link for your package so you can follow its journey. Please allow 24-48 hours for the tracking link to update. Although it has shipped, it takes time for USPS to update the progress.
*We aim to meet these delivery times but pre-order items & busy periods like holidays and sales, deliveries may take a little longer. Revice Denim cannot be held liable for any packages that are lost or stolen as a result of any specific delivery instructions left for the carrier.
Revice prides itself on making premium denim at prices customers love, and a store credit/exchange only policy allows us to continue to produce high quality products that are custom made in Los Angeles.
We accept returns within 30 days of delivery for store credit only. We only accept ONE return/per item/ per customer.
The items must be in new condition, with tags attached, and in original packaging. Customers will be responsible for return shipping costs. Once we receive your return, a code will be issued via email, along with instructions. This code may be used towards the purchase or exchange of any available items.
We thank you for your support and understanding.
Note that we do not include shipping fees in store credit.
If you wish to exchange an item you received for an item that is on pre-order, the time in which we can fulfill your exchange may be extended, as we must wait for the product to arrive in house before we are able to process your exchange.
To start a return or exchange click here.